Privacy Policy

Effective date: April 2026

This Privacy Policy is designed to align with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. It explains how we handle personal information provided by parents, guardians, and learners who use Kids Robotic & AI Pro.

What information do we collect?

We collect information that families choose to provide when registering, contacting us, or using the platform. This may include names, email addresses, account details, and product usage information needed to deliver lessons and support.

How do we use family information?

We use information to create and manage accounts, support access to lessons, improve the learning experience, respond to questions, and send service-related updates. We do not describe every learning action to third parties as a marketing profile.

How do we protect stored information?

We use reasonable technical and organisational measures to protect information, but no online system can guarantee absolute security. We retain information only while it is needed for service delivery, legal compliance, or legitimate operational needs.

When do we share information?

We may share limited information with trusted service providers that help us operate the platform or when disclosure is required by law. We do not sell personal information as a product.

What rights do parents and guardians have?

Parents and guardians can request access to the personal information we hold about them, ask for corrections, and contact us about privacy concerns at support@kidsaipro.com.au. For subscription invoices, payment issues, or refund-related questions, please email billing@kidsaipro.com.au.

How will policy updates be shared?

When this policy changes, we will update the effective date on this page. Significant changes may also be highlighted through platform notices or direct communication where appropriate.