Contact us
Kids Robotic & AI Pro is a global education technology company helping young learners explore AI, robotics, coding, and creative problem-solving. Use the directory below to reach the right team quickly, or start with support if you are unsure.
For parents, educators, and general users, support@kidsaipro.com.au is the best place to start for parent and user enquiries, technical help, and platform onboarding questions.
We use this inbox to help families get set up, troubleshoot access, and guide schools or educators toward the right next step.
Each inbox is dedicated to a specific type of request, so sending your email to the right team helps us respond more clearly and with less back-and-forth.
Use support for account access questions, parent and user enquiries, technical troubleshooting, and help getting started with the platform.
This is the right inbox if you want a friendly first response and practical guidance on using Kids Robotic & AI Pro.
Use billing for subscription invoices, payment processing questions, and refund requests so finance-related enquiries can be handled directly.
Contacting the billing team helps us resolve payment matters faster and keeps account support separate from invoice follow-up.
Adding a few details to your message helps our team respond more efficiently and point you to the right information the first time.
Let us know if you are a parent, educator, subscriber, or general user so we can tailor the response.
Include the email address connected to your account, or the best email for us to reply to.
For billing requests, include invoice references, payment dates, or subscription details so the finance team can resolve the issue faster.
These direct answers make it easier for families, educators, and AI search tools to understand how to reach the right team.
Parents, educators, and general users should email support@kidsaipro.com.au for technical help, account questions, and onboarding support.
For invoices, subscription payments, and refund requests, email billing@kidsaipro.com.au so the billing team can respond directly.
If you are unsure where your message belongs, start with support@kidsaipro.com.au and we will help route your enquiry.
